French regulator fines Amazon unit  million for 'excessively intrusive' employee surveillance


An Amazon logistic website in Bretigny-sur-Orge, some 30 km south of Paris, pictured on November 22, 2023.

Dimitar Dilkoff | Afp | Getty Images

French regulators introduced Tuesday it had fined the supervisor of Amazon’s massive warehouses in France 32 million euros ($34.7 million) for extreme monitoring of its staff.

The French Data Protection Authority (CNIL) said Amazon France Logistique gave staff scanners to be able to document office duties resembling eradicating gadgets from cabinets and packing. This knowledge was then used to calculate the “high quality, productiveness and intervals of inactivity of every employee.”

CNIL dominated it was “unlawful to arrange a system measuring work interruptions with such accuracy, doubtlessly requiring staff to justify each break or interruption,” it stated.

The system for monitoring employee exercise was described as “excessively intrusive,” together with the corporate’s coverage of holding knowledge and statistical indicators on staff for 31 days was additionally described as “extreme,” even in gentle of the “excessive efficiency targets” on the enterprise.

CNIL stated Amazon France Logistique dedicated a number of breaches of the European Union’s General Data Protection Regulation (GDPR), particularly round knowledge minimization and lawful processing.

Amazon instructed CNBC in an announcement: “We strongly disagree with the CNIL’s conclusions that are factually incorrect and we reserve the proper to file an enchantment.”

“Warehouse administration techniques are trade normal and are obligatory for making certain the security, high quality, and effectivity of operations and to trace the storage of stock and processing of packages on time and in step with buyer expectations,” the corporate added.



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